AI & automation notice

OpDesk uses AI and automation to analyze your problem description, file snapshot and related inputs, propose a diagnosis and, if you approve, prepare targeted file changes.

Humans may be involved in oversight or exceptions; day-to-day flow is mostly automated.

Text you enter (title, description, intake), optional screenshot, excerpts of relevant files/config from the snapshot, and Job metadata.

Do not paste your customers’ passwords into the description. SFTP credentials are stored encrypted and used by the worker; they are not exposed as a chat transcript in the UI.

AI can be wrong or incomplete. Diagnosis is an estimate. Live apply happens only after you approve the proposed diff, with file backup where possible and checks/rollback under No Fix, No Charge.

OpDesk is a site technical-assistance tool with human approval before go-live — not a high-risk AI system deciding credit, employment, etc.

If you do not accept AI use for repair, do not accept Terms / pay for repair. You may still use a purchased diagnosis as an informational report.